Split CSV uses modern TLS encryption and secure infrastructure and development processes to keep your information safe and secure.
Our default data retention policy is for all content (uploaded files and output files) to be deleted 24 hours after the split is complete.
We use Stripe
to process payments: no credit card information is stored on our servers.
Please send any reports to firstname.lastname@example.org: we will get back to you as soon as possible. We would be grateful if you:
- Notify Split CSV and provide all details of the vulnerability before making any information public.
- Provide us a reasonable amount of time to address the issue before publication.
- Provide all details of the vulnerability to support validation and reproduction of the issue.
- Work with us to avoid data destruction, theft, privacy violations or service interruptions.
While researching, we'd respectfully ask that you don't:
- Perform denial of service attacks
- Spam our service and endpoints
- Perform any social engineering or phishing of our staff or contractors
- Perform any physical attempts
In addition, our security policy considers the following to be out of scope: